Services

Find help

Lifeline is here to listen and wanting to help.

Talking with someone about how you are feeling can really help. So, no matter who you are, or how you're feeling, you can talk it through with us. We can also point you in the right direction if you seek further on-going support.

NEED TO TALK NOW?
CRISIS SUPPORT 24/7

CALL 13 11 14

If you, or someone you know needs crisis support, call Lifeline now on 13 11 14.

Demand for our 13 11 14 telephone crisis service is high, so please stay on hold. We do our best to answer every call as soon as possible.

CALL

13 11 14 - free from mobiles

WHEN

24 Hours, 7 days a week

PREFER TO CHATTO CHAT
ONLINE?

CHAT ONLINE 7PM - MIDNIGHT

This service is only available 7pm-Midnight (Syd time), outside of these hours please call 13 11 14 if you need someone to talk to.

Crisis Chat offers real time ‘chat’ technology.
This is a confidential one-to-one with a Lifeline Online Crisis Supporter.
It offers short-term support for people who are overwhelmed and having difficulty coping or staying safe.

WEBSITE

https://www.lifeline.org.au/crisischat

WHEN

Operated 7pm to Midnight AEST, 7 days

BEREAVED BY
SUICIDE?

FIND SUPPORT

Lifeline supports those who are bereaved by suicide in a number of ways:

We facilitate a support group for the family and friends of those who have died by suicide.
We send out information packs.
We provide care calls.
We offer personal counselling.

PERSONAL &
RELATIONSHIP
COUNSELLING

MAKE AN APPOINTMENT

Are you feeling lonely, sad or depressed?

Facing a personal crisis?
Experiencing relationship problems with family or your partner?
Feeling that life is no longer worth living?
Overwhelmed by feelings of anger or resentment?
Feeling unable to cope?

Lifeline's Personal and Relationship Counselling service is available to anyone who needs it. Book an appointment today.

Our counsellors are tertiary trained and accredited professionals. They are also graduates of Lifeline’s Personal Counselling Training Program and must meet Lifeline’s strict annual internal performance and development accreditation standards.

COST: Provided without charge

APPOINTMENTS - NEWCASTLE

Phone: (02)4940 2000

APPOINTMENTS - CENTRAL COAST

Phone: (02)4320 7400

HAVE YOU CONSIDERED
INTRODUCING AN EAP INTO YOUR BUSINESS?

Lifeline's Employee Assistance Program (EAP) will be tailored to your workplace needs.

For further information about this program or to organise a time for the program manager to come and meet with you, contact Julie Wicks on 02 4940 2000.

We look forward to working with you and your team to create a positive and supported workplace.

Phone: (02)4320 7400

Email: [email protected]

SUDDEN AND UNEXPECTED DEATH RESPONSE TEAM - CENTRAL COAST

This is a support service for family members, friends, witnesses and bystanders of a unexpected death.

Lifeline on the Central Coast works closely with Brisbane Waters and Tuggerah Lakes Police, the Coroners Office and Social Workers.

We offer a follow up support service for family members, friends, witnesses and bystanders who have witnessed a sudden, traumatic or unexpected death on the Central Coast.

Clients will be offered ongoing telephone support from a trained volunteer.

CONTACT US FOR MORE INFORMATION

Phone: (02)4320 7400